Draft under legal review.
Privacy Policy
Last updated: October 17, 2026
This policy explains how Flavoria collects, uses and protects personal data when you use our website, platform and services, including our WhatsApp Business Platform integration services.
Data we collect
Contact details you send us (name, email, phone), data of subscribing businesses and their teams, messages sent and received through WhatsApp Business on behalf of the subscribing business, and technical data needed to run and secure the service.
How we use data
To provide the platform and its services to the subscribing business, answer enquiries, issue invoices, improve and protect the service, and comply with applicable law. We do not sell personal data or use it for advertising.
WhatsApp Business data
When a business connects its number to the platform, messages and contact data are processed only to provide the messaging service to that business. The business remains responsible for its customers' data, and we act as its processor.
Sharing
We share data only with service providers required to run the service (such as hosting, messaging and payments), to the extent necessary, or where required by law.
Transfers outside the Kingdom
Some data may be processed or stored by service providers outside Saudi Arabia, such as in the European Union and the United States, under contractual safeguards and in line with the Regulation on Personal Data Transfer outside the Kingdom.
Retention and security
We keep data for as long as we provide the service and as required by law afterwards, and apply security controls including encryption, isolation between businesses and restricted access.
Your rights
You may request access to, correction or deletion of your data, or object to its processing, by contacting us at the email below or through the Data Deletion page.
Contact
For any privacy question, email us at the address shown at the bottom of the page.